POPUPALOOZA FAQ’S

Our Guarantee/Return Policy
All Popupalooza cards are made from the highest quality materials and components. We are so confident in our quality that we offer a 100% refund or replacement guarantee within 30 days of purchase date if you are not completely satisfied.
How fast do you ship?

We do our best to ship orders within 24 hours from the time it is placed, Monday through Saturday. If received by noon CST it will usually ship that day.

How do you ship?
We ship USPS First Class Mail or USPS Ground Advantage depending upon the number of cards ordered. It usually takes 3-4 business days from the time the Post Office receives the shipment.
Do you offer Expedited/Express Shipping?

Yes, if you need expedited/express shipping please contact us by phone at 346-462-9674.

Can I mail the card to the person I’m giving it to?

Yes, a mailing envelope is included so you can mail it.

Will you drop-shop the card for me?

Yes, if you provide us with the shipping address and the message you would like on the blank note card, we will ship directly to the person you are sending it to.

Are the batteries included?

Yes, the batteries are included and secured within the card, you don’t need to do anything to activate the sound and light functions except open the card.

How long do the batteries last?

The batteries will last over 1 year.

Why is there a “WARNING” label on the back of the card?

Products containing or designed to use button cell or coin batteries must comply with Reese’s Law. All Popupalooza products have passed thorough safety testing from a reputable approved testing facility. You can read more about Reese’s Law here:

https://www.cpsc.gov/Business--Manufacturing/Business-Education/Business-Guidance/Button-Cell-and-Coin-Battery

If you have any other questions, feel free to Contact us, email info@popupalooza.com, or call 346-426-9674.